Tally One makes every effort to ensure you have a pleasant experience buying from us. If you are not satisfied with your purchase for any reason you may return it to us at our expense and we will fully refund or exchange your purchase based on your preference. Simply make your refund or exchange request within 30 days of your purchase. Follow these instructions for returning the product to us and we will ensure your situation is rectified expeditiously.
IMPORTANT NOTE: Items must be returned in the same condition you received them (item has not been washed, modified, defaced, or otherwise changed).
Follow these easy steps:
1. Contact Tally One within 30 days of purchase. Refund/exchange requests can be made via our Contact Us page, email (service@tallyone.com), or telephone (1-888-737-3734). Be sure to include your purchase confirmation number in your communication to us.
2. Based on your preference we will mail or email you a prepaid shipping label.
3. Note the tracking number for your records and return the item with the prepaid shipping label attached.
4. We will fully refund your purchase or ship your exchange promptly upon receipt of the original item.
Thank you for choosing Tally One!